Thursday, May 10, 2012

Another peek -- this time the inside!

Saturday I will be releasing my mesh house, all beautifully furnished with my mesh furnishings and kitchen. Here is a peek at the inside (shadows not enabled):


Sunday, April 29, 2012

Mesh House Sneak Peak

I have been working for several weeks on my first mesh house (not counting my mesh skybox, which was a sort of mesh test build that turned out rather nicely).

I still have QUITE a lot more work to do on it, but here is a sneak peek of the front (wait until you see the inside!):




Wednesday, March 21, 2012

AN ADVENTURE INTO CONVEX HULL AND MESH by Jazzy Lupindo

Jazzy kept me updated as she relinked her house to save prims -- and in the process I got valuable feedback about what I need to include on my Homeowners Page instructions for the process.  Jazzy graciously agreed to share her experience here:

Hello to all you Pamela Galli fans! I purchased the Rose Manor home from Pamela several weeks ago. I have had lots of questions regarding different functions of my house. Pamela has been so helpful, always getting back to me right away.

        When Firestorm came out with an update, my fireplaces went bonkers and were jumbled. I contacted Pamela and she suggested having the sim restarted.  During our conversations about this, Pamela gave me the url to her blog to read on mesh.

While I was there I also read her article on lowering LI (Land Impact) by changing linked, unscripted, and non-sculpty prims to Convex Hull Physics Shape Type. This option is on the Features tab in your edit window. I decided to try it on my house and other items on my land. It was kinda hit and miss at first. I had to unlink the windows from the rest of the house, then I linked all the windows back together.

 The reason for that is they have scripts in them and to get them all to work at the same time they had to be linked separate from the house. then I had to unlink the doors from the house. These are all easy enough functions to perform. But, I forgot that the sculpted items had to also be unlinked. So I went back through the house and unlinked any sculty items.

Then I realized I couldn't walk through the doorways. HMMM? So I contacted Pamela again. I'm sure her patience was being tested by then with me haha. [Editor's note: Nope!] But, she explained that Convex Hull when used will fill in openings such as doorways. So, I then proceeded to unlink the surrounding doorways and wall pieces.

Yeah, I know it sounds like alot right? Well, I kept going and discovered the roses were sculpties. So I unlinked them and the numbers went down. If you try to change a sculpty to Convex Hull it about double the prims. Very good lesson for me. So, after all that was said and done, and I soft linked the house and took a copy, I saved 77 prims! It was well worth the effort! I only had 125 prims left now I have 202! Amazing, huh?

          On this little adventure I also got a look at the mesh dining sets and living room furniture and bedroom furniture Pamela has made from mesh. Awesome! Looks so real! I was really kinda against mesh at first, thinking I was being forced into accepting it whether I liked it or not. But, OMG! I can see so many good things about mesh now. Fewer prims, much more flexibility in building. I'm sold!
          
Thanks Pamela for all your help and the information you have shared with me!

                         Jazzy Lupindo

Friday, March 16, 2012

LA GALLERIA FEATURED IN ICON MAGAZINE

La Galleria is featured in Icon Magazine this month!  One of my customers, Anne Daumig, approached me about doing an article -- she is a writer for the magazine.  I am very pleased with how it turned out!  Click below to open the magazine -- the article is titled Home Sweet Home.






Sunday, February 19, 2012

What is Live Chat for?

I have a customer who bought a lot of things from me inworld -- none from a scripted vendor, all objects or boxes -- who received none of them in her inventory. Or at least she sees none of them. These were bought from two different sims, and I have had no other reports of problems, so pretty sure the problem is with her inventory. When I have given her a replacement of one item, twice, she had the same problem. We have both contacted Live Chat, to ask them to just look in her inventory and see if the items are there or not -- and fix the problem.

Support told me if she contacted them, they could check her inventory. However, when she did that, she was told to file a ticket, which she did, but she is understandably eager to get the things she bought. She owns a sim; I own four, and yet Live Chat seems only to be able to say File a Ticket.

Here is my attempt, at the end of my second call to Live Chat, to find out what Live Chat IS for:

You: Tell me this -- what is live chat for?
BethA: I understand your frustration and I know this is not the answer expected. But I am unable to assist with this matter. Please review the link provided and await reply to your support ticket.
You: What sort of things does Live Chat address?
You: What types of problems?
BethA: I am sorry, but I am unable to list all the issues Live chat is able to handle. For information on troubleshooting and help, please visit the knowledge base and search for solutions to issues as they arise. If you are unable to locate a solution, please file a support ticket.
You: Okay well then tell me one type of problem that Live Chat addresses
You: Because I don't know
BethA: Was there another issue I can help you with since we have addressed the issue that brought you into chat today?
BethA: If there isn't anything else I may assist you with, you have a great day! Bye!
If you need additional assistance, please feel free to contact us again.
This chat has been ended by the operator.

Excuse me?  It's a pretty simple question.  Is it a secret?  Is there ANYthing that Live Chat responds to?